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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ruth nelson

December 2, 2025

5  out of  5
rating by ruth nelson
"Nicole is my “angel” sent to assist me in getting a better deal on auto insurance. From her first voicemail she left, to all my calls needed to complete the deal, she is professional and very knowledgeable. I am so blessed that she was able to help me in my time of need! Nicole is a SUPERSTAR"
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Mentha Antoine

December 2, 2025

5  out of  5
rating by Mentha Antoine
"Nicole was outstanding in providing all the information I needed to make an informed decision about my car insurance policy. I switched to State Farm today for the better rates, and Nicole made the entire process incredibly smooth. I truly appreciate her assistance—well done, Nicole!"
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Nicole Belle

November 26, 2025

5  out of  5
rating by Nicole Belle
"Gabriela was amazing and explained everything in details."
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David Thomas

November 25, 2025

5  out of  5
rating by David Thomas
"I’m not one to shop insurance but I thought by chance I’ll see what’s available. Nicole at State Farm called me back and compared coverage side by side, unbelievably on my auto she saved me $1800.00 annually. Nicole being a professional asked about my homeowners, again we went side by side with an additional $1000.00 savings. When we went to cancel my auto policy the GEICO rep said she was sad to see me go after 12 years. Unfortunately when I did the math I should have done this 11 years ago! Thanks State Farm, Nicole you rock!"
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eddie steadman

November 24, 2025

5  out of  5
rating by eddie steadman
"Ally was awesome and very pleasant enjoyed working with her on getting my insurance she’s very professional and a great asset to your company"
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Lely

November 23, 2025

5  out of  5
rating by Lely
"I recently switched my insurance over to State Farm, and I had Ally as a sales representative. From start to finish, she was incredibly professional, knowledgeable, and thorough. She took the time to explain every detail clearly, making sure I understood my coverage options and what best fit my needs."
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Adriana Rocio Pinero

November 20, 2025

5  out of  5
rating by Adriana Rocio Pinero
"Nicole assisted me with switching to State-Farm. Very knowledgeable, kind and attentive to my needs for this insurance. Greatest quote and service ever!"
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Christian Coates

November 19, 2025

1  out of  5
rating by Christian Coates
"UPDATE: I found better deals elsewhere and called to end my policy, which they didn’t, only removed my payment. It then went delinquent for non-payment since they removed my payment method and then accused me of lying even when provided receipts. They need to work on following through, taking responsibility, and accountability. I’d avoid them, better service elsewhere. Additionally, If you ask for a manager or the Agent themself they’ll tell you that you can’t speak with either as they don’t talk to clients. (Omit Agent name to not get the review removed)"
We responded:
"Hi Christian, thank you for your feedback. We take concerns like this seriously, and your comments are not consistent with the service standards and documented processes we follow for every client. You’ve been with our agency for several years, and we genuinely appreciate the trust you placed in us over that time. Our goal has always been to serve you — and every client — with honesty, clarity, and professionalism. Because this is a public forum, we don’t discuss account-specific matters here. Our office follows carrier guidelines and documented procedures on all policy, billing, and cancellation requests to ensure accuracy and protect our clients. Our clients work directly with licensed account managers who are trained to handle escalated service issues promptly, professionally, and without unnecessary delays. We appreciate the opportunity we had to serve you and wish you the best moving forward."
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kish patel

October 31, 2025

5  out of  5
rating by kish patel
"Steve was very knowledgeable and explained all my concerns professionally"
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Melissa Castle

October 27, 2025

5  out of  5
rating by Melissa Castle
"Customer service from Ally was immaculate ,savings totally amazing. I will pass this office information on to everyone I know ..thank you State Farm for being an awesome company."
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The Legendary Gamer

October 8, 2025

5  out of  5
rating by The Legendary Gamer
"Very Professional & was very easy to work with."
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Loreta Hidalgo

September 30, 2025

5  out of  5
rating by Loreta Hidalgo
"Steve was very helpful and professional. He answered my questions and provided good advice. I would definitely recommend him to my friends and colleagues."
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Pamela Johnson

September 30, 2025

4  out of  5
rating by Pamela Johnson
"Steve was knowledgeable and help me in an extremely patient and caring manner"
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Arelis Vazquez

September 26, 2025

5  out of  5
rating by Arelis Vazquez
"Everything was conducted with professionalism,explain everything step by step and try to help with all the discount available."
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Shirley Gueye

August 5, 2025

5  out of  5
rating by Shirley Gueye
"I have thoroughly enjoyed having this team as our car insurance provider for the last few years. Recently, Ginger helped me walk through changes in my billing and went above and beyond to ensure that every detail was layed out for me to understand. She was very kind and patient answering my follow up questions and I am so grateful for her help! Thank you Ginger!!"
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Vivian Ademola

July 24, 2025

5  out of  5
rating by Vivian Ademola
"My experience was lovely. Steve explained everything accurately and answered all questions I had with great detail. I’m happy to join State Farm. I will be calling back to add my renters insurance on my policy as well."
We responded:
"Thank you, Vivian, for sharing your experience. It's wonderful to hear that Steve was able to provide clear explanations and address all your questions. We're glad to have you with State Farm and look forward to assisting you with adding renters insurance to your policy. If there's anything else you need, feel free to reach out."
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Bethany Backes

July 18, 2025

5  out of  5
rating by Bethany Backes
"We have had a great experience with this insurance group. They review our policies when we request and communicate about changes. We have worked with Ginger recently and she is so thorough and helpful (Thanks Ginger!!) It is important to have good group like this when insurance is rapidly changing, especially in Florida."
We responded:
"Thank you, Bethany, for sharing your positive experience with us. It's wonderful to hear that Ginger has been thorough and helpful in reviewing your policies and communicating changes. We understand the importance of having reliable support, especially with the rapidly changing insurance landscape in Florida. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
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cindy warren

July 16, 2025

5  out of  5
rating by cindy warren
"Wonderful Wendy Martinez! She made switching my car insurance from old car to new a pleasure! Genuine, friendly, knowledgeable and fast! Thank you Ms Wendy🥳"
We responded:
"Thank you, Cindy, for sharing your experience with Wendy Martinez. It's fantastic to hear that she made the process of switching your car insurance so smooth and enjoyable. We appreciate your kind words and are delighted to know that Wendy's genuine and friendly service made a positive impact. Your feedback is greatly valued!"
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Tim Van Dyke

July 11, 2025

5  out of  5
rating by Tim Van Dyke
"Ginger was extremely heplful with policy questions and explanations regarding. Have been with Steve Manzano's State Farm agency for many years now and highly recommend!"
We responded:
"Thank you, Tim, for sharing your positive experience with us. It's wonderful to hear that Ginger was able to assist you with your policy questions. We truly appreciate your loyalty over the years and your recommendation means a lot to us. We're committed to providing the best service possible and are always here to help with any of your insurance needs."
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carmen bizjack

July 11, 2025

5  out of  5
rating by carmen bizjack
"Ginger was wonderful! As a result i decided to stay with State Farms instead of changing to a competitor who offered me a better rate but rendered me s lower customer service"
We responded:
"Carmen, thank you for sharing your experience with us. It's great to hear that Ginger provided you with such excellent service. We truly value your decision to stay with us and are committed to maintaining the high level of service you deserve. Your feedback is greatly appreciated and helps us continue to improve."
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Stephen Brown

July 9, 2025

5  out of  5
rating by Stephen Brown
"My experience with Ginger was absolutely awesome. Ginger was professional and accurate with all the information that I needed to confirm my transaction. Ginger is a asset to Steve Manzano Insurance (State Farm)"
We responded:
"Thank you, Stephen, for sharing your positive experience with Ginger. It's wonderful to hear that she provided you with professional and accurate assistance. Your feedback is greatly appreciated and reinforces our commitment to delivering excellent service."
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Victor Prado

July 8, 2025

5  out of  5
rating by Victor Prado
"Ginger fue muy profesional y atenta al aclarar mis dudas y ayudarme con mi póliza"
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que Ginger pudo asistirte de manera profesional y atenta con tu póliza. Valoramos mucho tus comentarios y nos motiva a seguir ofreciendo un servicio de calidad."
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David Martimez

July 7, 2025

5  out of  5
rating by David Martimez
"Muy buena atencion, le resuelven y le aclaran bien las dudas de forma inmediata. Especialmente tuve contacto con ginger y fue muy buena la experiencia. Muy amable Y me resolvio lo del seguro muy rapido Gracias state farm. Lastima que no tomen seguro de casas de mas de 5 años o sino lo haria co. Ellos"
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que recibiste una atención excelente y que Ginger pudo ayudarte de manera rápida y amable con tu seguro. Valoramos mucho tus comentarios y tomamos en cuenta tus observaciones sobre los seguros de casas. Estamos aquí para ayudarte con cualquier otra necesidad que puedas tener."
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ROBERTO ROMAN JR

July 1, 2025

5  out of  5
rating by ROBERTO ROMAN JR
"Great experience working with Steve on getting the right coverages for my vehicles. Steve was extremely professional and knowledgeable when it came to answering all of my questions. He was able to lower my monthly payment and still get me everything we were looking for. I would highly recommend him an his team for your insurance needs."
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that Steve was able to assist you in finding the right coverage for your vehicles while also lowering your monthly payment. Your recommendation means a lot, and we're glad to have been able to meet your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Jose Roman

June 30, 2025

5  out of  5
rating by Jose Roman
"Ginger has the patience to give all the information you need, excellent customer service experience."
We responded:
"Thank you, Jose, for sharing your positive experience with us. It's wonderful to hear that Ginger was able to provide you with all the information you needed and that you found the customer service excellent. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."